Pre-Owned Vehicles
Mercedes-Benz Models
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AMG® GT
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![c-class-scroller]()
C-Class
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CLA
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![cls-scroller]()
CLS
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Convertibles
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![e-class-scroller]()
E-Class
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G-Class
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GLA
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GLC
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GLE
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GLS
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Hybrid & Electric
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S-Class
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Roadster
- – 1 year unlimited mileage warranty (Extended coverage available)
- – 164-point Inspection and vehicle history report
- – 24-hour Roadside Assistance
Mercedes-Benz of Flagstaff Reviews
I the service was great the people very helpful Chris was great and helpful
Short version: If you need service and you're frustrated, GO SEE RANDY LYONS - service manager. Long version: This review is more about Randy Lyons the service manager than the dealership itself. I have a Mercedes Sprinter Class B. The motor is Mercedes and the body is Winnebago. When you have a warranty there is a pretty interesting division of who is responsible for what and it can be a drag if you don't know the intricacies of each little part...and there in lies my issue. In the wiring on my coach. The wires are Mercedes but a part that hold the wires together is not Mercedes so I had been tossed from RV place to RV place and no one was taking responsibility and I was told to go to a Mercedes dealership which beforehand had turned me away because they assumed it wasn't a Mercedes issue. THIS UNDERTAKING in itself is a drag because I'm traveling in my coach at the time. I had two choices, Flagstaff or St. George and Flag was cooler so I drove there. The service guy took my dash apart but found that the part in question wasn't Mercedes so he closed it up. I'd about had it at that point. I'd driven too damn far. This stinking little part was keeping me from a back up camera, GPS, radio, blue tooth, phone system etc. I raised a little stink and Randy came to the rescue. He immediately said. It's clear that you have been given the run around - WE ARE GOING TO TAKE CARE OF YOU. We made an appointment when his brilliant guy Sam was going to be there and Sam took care of my wiring issue. Problem solved. It wasn't just that Randy was on top my issue, I kept seeing him take care of every little issue with the customers and his service techs. Randy is a keeper - he sees the little things that most people don't. He's excellent with customers. It's a well honed talent that you either have or don't have and Randy has it. Well done Randy!
They took great care of me!
They are not flexible to make deal with them. Hope in future to improve their strategy to be easy to sell their cars
Welcome to
Mercedes-Benz of Flagstaff
Welcome to Mercedes-Benz of Flagstaff. We proudly provide clients in the Sedona, Prescott, Cottonwood, Payson, and Page areas with luxury cars and exemplary customer service to match. You can rely on our experienced staff whether you are simply researching your options, actively searching for a new vehicle, or looking for maintenance and repairs. We look forward to joining you on your Mercedes-Benz journey.
Our knowledgeable, friendly sales staff is waiting to guide you through our showroom. We have the latest Mercedes-Benz vehicles, including the new E-Class Sedan, the S-Class Cabriolet, and a wide selection of certified pre-owned vehicles. New vehicles arrive at our showroom daily, so there are plenty of options for you to peruse. When you find a vehicle perfectly suited to your lifestyle and standards, apply for financing and work with our financing professionals to find the best lease or loan rate available.
Your Mercedes-Benz vehicle should always provide you with superior performance, exquisite style, and cutting-edge technology. Visit us for service and repairs to keep your vehicle running in perfect condition. Our service technicians are dedicated to providing you with world-class Mercedes-Benz service for as long as you drive your vehicle.
If you need assistance searching for your next vehicle or getting the best service and repairs for your current vehicle, come to Mercedes-Benz of Flagstaff today. Please feel free contact us with any questions before visiting. We look forward to working with you.
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928-220-7440
Call Now5171 Test Drive • Flagstaff, AZ 86004
Get DirectionsToday's Hours:
Open Today! Sales: 8am-7pm
Open Today! Service: 8am-6pm
Mercedes-Benz of Flagstaff
Phone: 928-220-7440
https://www.google.com/maps/place/Mercedes-Benz+of+Flagstaff/@35.2233603,-111.5692413,15z/data=!4m5!3m4!1s0x0:0x1eb04f784a8e70d6!8m2!3d35.2233603!4d-111.5692413